Global Shipping will start soon!
over 1 year ago
– Mon, Sep 05, 2022 at 03:47:27 AM
Dear Backers,
All assemblies have been completed and packaging has been done. We are now moving into delivery phase.
Over the next week or two, we will start shipping by air and sea to all backers Globally.
US and Japan shipping will happen at the tail end of that or a week later, we are still dealing with a very chaotic logistics system here and getting the right ships and distributions in place is an on-going process, but we are making sure all units will be delivered.
There are still some backers who haven't confirmed their addresses. We will send email to you personally.
We are sorry this journey took longer than expected. But we will finish it!
ASTRIDE team
Please update your address in Backerkit!
almost 2 years ago
– Wed, Aug 03, 2022 at 04:38:54 PM
Dear Backers,
We would like to inform you that we will have to confirm the final address within the next week. Global logistics have become very complicated now so we need to confirm shipping fees (3-4x higher than when the campaign launched!!)
We understand that many of you didn't receive email from kickstarter so we would like to ask you to go to this link
https://enyware.backerkit.com
Input the email you used for kickstarter and it will take you to your order. Please confirm your address there.
Please also make sure your credit card is properly updated since the shipping fee has not been charged yet (Don't worry, we still keep the same rate from when campaign launched and didn't pass the increase in cost to you)
The addresses will be locked in 7 days (10th August 00:00 GMT+8)and we will ship by mid of September!
Thank you!
Don
Manufacturing almost done, we will lock address soon!
almost 2 years ago
– Fri, Jul 22, 2022 at 04:58:10 AM
Dear Backers,
Good news, manufacturing for Enyware is going according to plan and will finish by mid-August. We expect no surprises because all the components have already been manufactured and tested multiple times and all that is needed now is putting them together on the assembly line.
We will soon send an Email through backerkit to lock delivery address. Please kindly make sure to open the email and confirm or change your address. After the address is locked it can't be changed again.
If you have any difficulties with backertkit, please leave a comment and we will do our best to solve your issues.
Looking forward to ship Enyware to you by next month! Take care and stay safe!
Thank you,
Enyware Team
All radio tests and safety certs have just passed!
almost 2 years ago
– Mon, Jun 20, 2022 at 10:08:40 AM
Dear backers,
We have a short but satisfying update for you.
On Friday we have recieved confirmation from our testing agency that FCC (For USA),CE mark (EU standard including Electromagnetic Compatibility, product safety and radio safety), Japn radio law has all passed.
It has been a very long wait due to a lot of factors. Including from major redesign due to chip shortages, queues at the lab etc.
We are now going ahead with full scale production of electronics. All other components have been completed or pre-ordered in anticipation of the shortages and are just waiting for assembly.
This process should take around 3-4 weeks. In the meantime we are sorting out the logistics cost. We have to be fortright here, the shipping fee has increased tremendously due to the Russian invasion of Ukraine, Covid and global logistics issue in general. There might be some decisions we need to do but let's wait until we have a clearer picture from all freight forwarder candidates.
Take care, stay safe and we look forward to the next update
Thank you!
Almost final update!
almost 2 years ago
– Tue, May 17, 2022 at 12:20:47 AM
Dear Backers,
Good May to you. Nothing much to update except that the circuits are now undergoing testing for FCC and CE mark at Intertek's Hong Kong facility. We have high confidence that all the tests will pass since the same type of tests have already been done last month at another lab just to make sure.
After that, final assembly will start. The structure part has already been put together and now waits only the electronics circuit. We have already stockpiled all the necessary components as well so we estimate a very quick turnaround after certification tests are complete.
We estimate.
2 weeks after FCC test completion for the circuits to be fully manufactured
2 weeks after circuits fully manufactured to be assembled into Enyware and shipping will start
We will be sending emails to confirm delviery address within the next few weeks. Thank you for your patience in this very challenging times. But we are almost there!
Enyware team
